Business Analyst
Description
We are seeking a skilled and experienced Business Analyst to join our Capital Market Registrar business as we embark on critical systems upgrade and data transformation journeys and transition into a full digital platform. The successful candidate will play a key role in analysing business processes, gathering requirements, and supporting the implementation of new systems and data management solutions. The ideal candidate should have 2-4 years of experience in the financial services industry and a solid understanding of capital markets operations.
Responsibilities
- Collaborate with internal departments and external clients to understand their business processes and identify automation opportunities.
- Document current workflows (AS-IS) and design improved digital workflows (TO-BE) to enhance efficiency and compliance.
- Lead and facilitate requirements-gathering sessions, interviews, and workshops with stakeholders.
- Translate business requirements into functional specifications for developers and automation engineers.
- Support the implementation of digital solutions, including configuration and deployment of document management systems like M-Files, and integration with e-signature tools
- Conduct cost-benefit analyses and ROI assessments for automation initiatives.
- Develop test cases, support user acceptance testing (UAT), and coordinate training for end users.
- Monitor solution performance and collect feedback for continuous improvement.
- Stay updated on automation trends, digital transformation tools, and industry best practices.
Qualifications and Skills
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
- 2–4 years’ experience as a Business Analyst, Process Analyst, or in a similar role, preferably in digital transformation or automation projects.
- Experience with document management systems like M-Files, and knowledge of workflow automation tools.
- Familiarity with electronic signature platforms (e.g., Adobe Sign, DocuSign).
- Strong understanding of business process modeling (e.g., BPMN) and improvement methodologies (e.g., Lean, Six Sigma).
- Proficient in creating BRDs, functional specs, process maps, and user stories.
- Excellent communication, analytical, and stakeholder management skills.
- Ability to work independently and manage multiple projects simultaneously.
- Experience with Microsoft Power Platform (Power Automate, Power Apps) or similar automation platforms.
- Knowledge of integration concepts (APIs, webhooks) is a plus.
Application
Interested and Qualified candidates should send their updated CV to careers@gtlregistrars.com
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